How to grow a business
Redesigning your business to avoid losing customers
13 Jul 2017
13 Jul 2017
Losing customers is a great concern for the entrepreneurs and business people because it can lead to a major crisis inside a company. To avoid this situation, we advise you to redesign your business and to define new strategies before it is too late.
Increasing added value is a key solution to avoid losing customers
So, take into account these tips so you can and start redesigning your business right now:
When your company is losing customers, you can redesign your business by identifying what is the cause for such a drop on the sales. Once you know where is the “leak”, analyse the current behaviour of your customers and detail some solutions in order to develop an action plan.
Knowing your customer’s needs and the trends of the market you are operating in will be a key element to be on the leading group. On the other hand, if you are not able to adapt your business to market’s changes, your business will struggle for survival. So, be aware of all of it and, most importantly, Always listen to your customers!
When being in the middle of a business crisis, it is fundamental to know how to deal with your clients. The Customer Service is absolutely necessary to be the face of the company when assisting the clients on their requests/complaints. So, make sure your Customer Service is able to offer the best assistance by conveying confidence, safety, trust and empathy.
Customer Service team is the visible face of the Company, so focus your efforts in giving it the best tools so it can provide the best solutions
The best way to stimulate your customers is offering exclusive services which will allow you to provide added value over competitors. So, your customers will know how important they are to your company and, on the other hand, you will benefit from their fidelity. Go for it!
“Achieve a sale is important, but getting the loyalty of customers is vital”.
Stan Rapp
Related articles
Get up to date with flex
Subscribe to our newsletter to make sure you don't miss anything. On trend content you’ll be interested in.
Contact us
Request information
Solicitar información free pass
Request a quote
Visit our spaces
Trabaja con nosotros
Contact us
Work in a flexible space.
Optimize on costs compared to a conventional office
Estimation of costs compared to conventional office hire
0 people Office for
Select
5 people
10 people
15 people
25 people
Select a number of people and we’ll show you the expenses included in our flexible office hire.
Conventional office
Operational costs and supply costs:
€/month
+ opening expenses
Flexible office
Operational costs and supply costs:
Included
No opening expenses
Included in the monthly bill
€517.01/person
0€
2.264,24 €/person
0€
523,69 €/person
0€
Guarantee bond
6 months
Deposit
2 months
Since
12 months
Since
1 month
2-6 months
2 months
Request a quote
