23 Nov 2017
The skills of a partner or a good leader must not only stick to those of a more technical type, but must go further and also highlight those related to emotional and social intelligence.
All right, let's start here! Emotional intelligence is the ability to identify, understand and manage emotions in the right way to help and facilitate relationships with others, achieve goals, manage stress and overcome obstacles.
Here we continue what we said at the beginning, it’s very important that every professional know how to relate and how to manage in a more “human” way any situation in the company. This is explained by the American psychologist, Daniel Goleman, who popularized this intrinsic concept back in the 90s: “Emotional intelligence can protect the health and promote the growth of organizations. If a company has skills that come from self-knowledge, self-regulation, motivation and empathy, leadership skill and open communication, it is likely to be more adaptable to what the future brings” ;)
Knowing how to manage emotions and social relationships with employees, customers, suppliers and other interlocutors, represents a very powerful tool for SMEs
Five are the ingredients to make this type of intelligence, could you tell which ones?
3, 2, 1... There they go!
Do you think there is another component? Participate and tell us what you would add, cheers!
“If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own”
Henry Ford
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