02 Jun 2016
Sales are the key issue of any organization; however, not all companies manage how to adapt to their target’s needs. Thus, to achieve excellency in your business strategy, your Customer Services Department should meet the following purposes:
Customer Services Department is a must for any company, and it should be defined as the balance between what the customer expects to receive and what he/she has actually received
In conclusion, offering a high quality customer service means an added value to your business, and is a must that every employee of the company shall have, as they are responsible for transmitting the essence of the company
Enhances customer service to achieve strategic goals and you will add value to your business
"One customer, well taken care of, could be more valuable than $10,000 worth of advertising."
Jim Rohn
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